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Privacy Policy

Last Updated: June 2025

This Privacy Policy explains how Going Places Travel Pte Ltd (“we”, “us”, “our”) collects, uses, discloses, and protects your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

By using our services, website, or interacting with us, you agree to the terms of this policy.

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1. Collection of Personal Data

We collect personal data in the course of providing travel-related services and experiences. This may include:

  • Full name, NRIC or passport number, nationality

  • Contact information (email, phone number, address)

  • Travel preferences, dietary or medical information

  • Payment details (e.g., for tour bookings)

  • Emergency contact details

Personal data is collected through forms, email, WhatsApp, phone calls, and other interactions, including your use of our website.

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2. Purpose of Collection

We collect and use your personal data to:

  • Confirm and manage tour or travel bookings

  • Process payments and issue invoices

  • Respond to inquiries and provide customer support

  • Arrange flights, accommodations, and insurance (if applicable)

  • Send updates, promotions, or travel-related information (only with your consent)

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3. Disclosure of Personal Data

We may share your personal data with trusted third parties only when necessary to fulfill your booking or inquiry. These may include:

  • Airlines, hotels, insurance providers, and overseas operators

  • Local tour guides or transportation companies

  • Regulatory or government authorities where required by law

We do not sell your personal data under any circumstances.

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4. Protection of Personal Data

We take reasonable measures to protect your personal data against unauthorised access, disclosure, or misuse. These include:

  • Internal access controls

  • Use of secure platforms for data handling

  • Restricted access to data only for staff involved in service delivery

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5. Retention of Personal Data

We retain your personal data only as long as necessary for the purposes it was collected, or as required by law. When no longer needed, your data will be securely deleted or anonymised.

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6. Access, Correction & Withdrawal of Consent

You have the right to:

  • Access your personal data

  • Correct any inaccuracies

  • Withdraw your consent to receive marketing materials

To do so, please contact us at the details below. Requests may take up to 7 working days to process.

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7. Use of Cookies

Our website may use cookies to enhance user experience and track site traffic. You may choose to disable cookies in your browser settings, though some features may not function optimally.

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8. Contact Us

For any questions about this Privacy Policy or your personal data, please contact our Data Protection Officer:

Going Places Travel Pte Ltd
📍 202 Bedok North Street 1, #01-485, Singapore 460202
📧 Email: gptravel@singnet.com.sg
📞 Tel: +65 6442 0010
📱 WhatsApp: +65 8334 1599

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9. Updates to Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website at www.gptravel.com.sg.

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